In a move to harness the power of technology for public service, the City of Taguig officially launched the Residents' Easy Access to City Hall (REACH) system during its flag-raising ceremony on Monday, April 28.


Developed through the collaborative efforts of the City Treasurer’s Office (CTO), Information Technology Office, and the Business Permits and Licensing Office (BPLO), the REACH self-service kiosks aim to make tax payments faster, easier, and more accessible for residents. A total of 38 kiosks will be deployed—one for each barangay across Taguig.



Through the kiosks, taxpayers can generate their Statement of Account (SOA) and pay using QRPH for digital transactions or settle their dues in cash at City Hall or the SM Aura Satellite Office using a printed receipt generated by the machines.


Atty. Voltaire L. Enriquez, head of the CTO, said the new system responds to the city's booming economic activity.

"In 2010, our total collections were ₱1.5 billion, but by 2024, we have already reached ₱20 billion. More than 20 times growth because more businesses are choosing to set up in Taguig," he shared. "With REACH, we’re offering a new way to make business and citizen transactions easier, bringing city services closer to our residents."

Enriquez added that REACH supports Mayor Lani Cayetano’s vision of building a Transformative, Lively, and Caring City, emphasizing that efficient, accessible services like REACH will help encourage civic responsibility and economic growth.



Meanwhile, Councilor Atty. Joy Panga-Cruz, Chairperson of the Committee on Ways and Means, highlighted that modernization is key to Taguig's future:

"This is the path we want to take—a Taguig that is not only modern but humane; not just prosperous but compassionate; a city where the government and citizens are true partners," she said.

After the launch ceremony, barangay personnel attended a training session at the New City Hall in Barangay Ususan to ensure they are fully equipped to assist residents in using the new REACH kiosks.

With the REACH system now in place, Taguig residents can look forward to faster and more convenient tax transactions—ushering in a new era of service modernization for the city.



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IMPORTANT NOTE: ang Taguigeño blog ay hindi konektado sa anumang account ng Taguig City government. Ito ay nabuo upang maghatid ng napapanahong balita at impormasyon para sa lahat ng Taguigeño.

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