The local government of Taguig launched on Friday, February 21, its Citizens Concierge Desk, two off-site parking areas, and free shuttle services in a bid to make transactions for everyone in the city hall even more hassle-free.

The City Hall’s Citizens Concierge Desk is a one-stop shop for all questions and assistance needed for City Hall transactions and queries.


Two off-site parkings were also made available for its clients so they could worry less about finding a parking space whenever doing business at Taguig City Hall. A ribbon-cutting ceremony was held for the new off-site parking lot across Jollibee Tuktukan, where clients riding motorcycles can park.

For clients with private cars, a multi-level garage offering a clean, covered, and secured space for your vehicles is available at the Vista Mall parking building. A free shuttle service which city hall clients can use will also be waiting there.
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The shuttle has a capacity of 20 to 25 persons which is making trips every 30 minutes from Vista Mall to Taguig City Hall and vice versa from 6:30AM to 6:30PM in order to transport its clients comfortably.

“Everyone who enters the City Hall, whether it's to do transactions, or visit different offices such as Civil Registry, Police Station, or any other office for that matter should feel at ease, happy and content with the services that they are getting. We would want to make the people we are serving smile,“ Mayor Lino Cayetano said.

This also goes for the employees working at Taguig City Hall, these services will not only benefit them but also make employees feel empowered to serve people.

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